PROGRAM MANAGEMENT
AND OWNER’S REPRESENTATIVE
Program management consultants and owners representatives are essential for organizations tackling large and complex projects, such as infrastructure and development bond programs. They provide expert advice, guidance, and support throughout the entire project life cycle – from development and planning to execution.
Front Line Advisory Group (FLAG) is an experienced consultancy that has managed over 70 multimillion dollar projects in less than five years. We understand the goals and challenges of our clients and have developed proven methodologies and best practices to deliver successful projects that meet client expectations, stay within budget, and are completed on time.
At FLAG, we excel at providing innovative solutions, drawing on our deep technical expertise, and effectively communicating complex concepts to stakeholders in a way that is easy to understand. We pride ourselves on being adaptable and tailoring our approach to the unique situations and needs of our clients.
Functions of FLAG’s Program Management Teams include:
Planning Phase
- Software Integration
- Procore
- P6 Primavera
- Cloud Enterprise Solutions
- MS Project
- SAP
- Project identification, development, and prioritization
- Preliminary schedules and phasing
- Capital planning
- Rate and financial analysis
- Program estimating and budgeting
- Public meetings and stakeholder engagement
- Staff Augmentation
- Bond program development
- Identify key stakeholders
- Set key performance indicators metrics
- Define reporting structure and timeline
- Contract administration
- Decide on resource levelsÂ
- Identify project management and training needs
- Evaluating and implementing a multiple project delivery approaches
- Confirm implementation and kickoff
- Implementation of best practices in strategy, planning, and governance
- Knowledge management and training
Project and Program Controls
- Program scheduling/budgeting
- Monitor contract and cost managementÂ
- Website development assistance
- Program management information system (PMIS)
- Execute project agreements
- Documentation and submittal management
- Create standard operating procedures and toolkits
- Build reporting templates
- Customize training documentation
- Hire, onboard, and train new project consultants as part of our consulting services
- Develop project specific attendance policy
- Provide financial and KPI tracking
- Manage resource levels per business reqs
- Staff meetings and 1×1’s with consultants
- Conduct scheduled stakeholder meetings
- Cost estimating
- Cost management and control
- Schedule management and control
- Change order management
- Earned value management
- Risk monitoring and control
- Risk analysis
- Cost risk assessment
- Schedule risk assessment
- Risk modeling
- Risk response planning
- Cost and schedule risk management
- Risk training
Design Management
- Regulatory agency coordination
- Design standards development
- Discuss lessons learned from 1×1’s
- Conduct monthly development meetings
- Stakeholder and consultant surveys
- Review KPI’s for trends & problem areas
- Documentation and submittal management
- Revise training to include best practices
- Assist in forecasting/scheduling discussions
- Cost estimating
- Project scheduling
- Project phasing/sequencing
- Contract document preparation
Bid and Proposal Phase
- Regulatory agency coordination
- Design standards development
- Project delivery method evaluation
- Single/multi-prime bid
- Competitive sealed proposals
- Construction Manager-at-Risk (CMAR)
- Design-Build
- Public-Private Partnerships (P3)
- Advertisement and bid document distribution
- Bid/proposal review, evaluation and award
- Contractor evaluation
Pre-construction Phase
- Pre-construction phase management
- Cost budgeting & estimating
- Value analysis and management
- Schedule development
- Bidding and bid packaging support
- Real-time cost feedback
- Maintain daily log for job site recordÂ
- Monitor and maintain quality control
- Provide a complete commissioning program encompassing activities from pre-construction through close-out
- Shop drawing control
- Equipment and material control
- Provide and monitor overall progress and short-interval scheduling
- Prepare billings and progress payments
- Conduct subcontractor coordination meeting
Construction Phase
- Construction quality assurance inspection
- Construction contract administration
- Documentation and submittal management
- Cost, schedule, and risk/issues management
- Change management
- Commissioning, start-up, and training coordination
- Project completion and closeout documentation
- Architect/engineer selection
- Value engineering
- Construction bid evaluation
- Earned value management
- Change order reviews
- Schedule oversight
- Critical path method (cpm) scheduling
- Total float management
- Quality assurance & control
- Dispute avoidance and claims mitigation
- Performance & productivity assessments
Post-construction Phase
- Warranty period procedures, work schedule, and coordination
- 11-month follow-up inspection
- Final project closeout
- Complete all punch list items
- Implement close-out procedures and ensure requirements are met
Travis County Capital Infrastructure Program 2017
Front Line Advisory Group is the premier provider of Program Management Consultant services to the Travis County, Texas Transportation and Natural Resources Department (TNR) for their $300 million Capital Improvement Program (CIP).
PROGRAM DETAILS
New York Rising Community Reconstruction Program
During Mr. Milner’s tenure as a partner at Front Line Consulting, LLC, he led the creation, implementation, and management of policies for a multi-functional team of 26 individuals for the New York Rising Recapture Program.
PROGRAM DETAILS
New York Governor’s Office of Storm Recovery
Jessy Milner played a crucial role in the Hurricane Sandy recovery efforts in New York as a senior housing consultant. His extensive background in program management and expertise in CDBG-DR rules and regulations were essential in coordinating a program budget of $4.2 billion and rebuilding communities affected by the storm.
PROGRAM DETAILS
Travis County Capital Infrastructure Program 2011
In 2020, the Travis County, Texas Transportation and Natural Resources Department (TNR) demonstrated their trust in Front Line Advisory Group (FLAG) by bringing us on board to assist in the completion of the five remaining Bond Proposition 1 projects in the 2011 Capital Improvement Bond package, totaling $132,840,000.
PROGRAM DETAILS
City of Kyle Capital Infrastructure Program 2022
In 2022, the City of Kyle selected Front Line Advisory Group and part of a team led by KFA to serve as the Capital Improvement Bond program managers for Proposition A of the 2022 Bond election.
PROGRAM DETAILS
Travis County Development Services
In addition to the above responsibilities, FLAG also serves as the PMC for the Travis County Development Services Division within the TNR Department. This involves providing oversight, control, and change management for the Planning, Infrastructure & Development Permits, Inspection, and Code/Regulation Enforcement departments within the division.
