Data & Dashboard Systems
Key Indicators
As seen in the sample dashboard here, we are able to focus measuring impact in these areas:
- Application, permit, and review volume to help leaders manage workload and staffing
- Review and approval timelines over time to measure performance and identify where processes can improve
- Rework and repeat submissions to highlight where additional training or clearer guidance may be needed
- Budget versus actual spending to track financial health and use of public funds
- Capital project timelines to understand what’s on track and where delays are emerging
what we deliver
Every dashboard is designed around the decisions it needs to support. Community development dashboards help organizations monitor application volume, review activity, work queues, inspections, and customer communication so staff and leadership can understand workload, performance, and service demand. Capital improvement program dashboards provide visibility into project budgets, schedules, funding, expenditures, and delivery status, helping stakeholders monitor progress across individual projects and entire programs.
Using Microsoft Power BI, we bring information from multiple systems together into a shared view of the operation, making it easier to understand what is happening, communicate progress, and identify issues before they impact service delivery or project performance.
what we solve
Organizations have access to more information than they are aware of. Project data lives in spreadsheets, software platforms, emails, reports, and institutional knowledge spread across multiple teams. As a result, leaders spend valuable time gathering information instead of acting on it.
Whether managing permit reviews, development activity, capital projects, budgets, schedules, or operational performance, the constant challenge is identifying what is happening early enough to make a difference. We create reporting systems that transform scattered data into actionable information, helping organizations see patterns in complex operations, monitor performance and impact over time, and take action with confidence.
Our Approach
Effective dashboards are built on information, not software. For capital improvement programs, we use the budgets, schedules, invoices, and project data we manage every day to create reporting that reflects the true status of the program. For community development, we draw from a proven reporting framework developed through years of operational assessments, permitting improvement projects, and performance analysis.
Once that foundation is in place, we use Microsoft Power BI to transform complex information into clear, actionable reporting. The result is a dashboard that reflects how the operation is actually performing rather than simply displaying the data available in a system.
Why FLAG
FLAG approaches dashboards as operational tools rather than technology projects. Our experience in community development, capital improvement programs, operational improvement, and public-sector management allows us to understand the work behind the data and the decisions the information needs to support.
We build dashboards that reflect how organizations actually operate, helping leaders see what is happening, understand where attention is needed, and communicate progress with confidence. Whether the audience is executive leadership, project teams, elected officials, developers, or the public, our focus remains the same: delivering information people can use.
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