FLAG - Dashboards Draft

What We Help Solve

Many public-sector organizations have plenty of data but still struggle to answer basic operational questions with confidence. They may have data in permitting systems, spreadsheets, capital project files, or internal trackers, but that information is often difficult to interpret and rarely structured for decision-making.

FLAG helps organizations turn raw data into usable insights. We build reporting and dashboard systems that help leaders understand what is happening, where risk is building, and what needs attention.

Our Capabilities / What We Deliver

Our dashboard and reporting services can include:

Interactive dashboards
Standard performance reports
KPI frameworks
Data organization and cleanup support
Report logic and structure design
Visual summaries for leadership
Public-facing transparency dashboards
Internal operational dashboards
Permit and workflow performance reporting
Capital improvement finance and schedule management

Our Approach

We begin with decisions leaders need to make, and then work backwards to identify what leaders, managers, and stakeholders need to know. Then we determine what data supports those decisions, how it should be organized, and how it should be reported. We build from repeatable reports into dashboards so that the underlying information is structured, reliable, and useful before it is turned into a dashboard.

A dashboard that looks polished but does not help people act is just decoration. We build reporting systems that help teams spot delays, track performance, communicate with stakeholders, and improve transparency.

Sample Dashboard

Why FLAG

FLAG’s advantage is that we understand operations. We know how permitting teams work, how CIP programs are managed, and how to use data to tell powerful stories. We know that data only matters when it helps someone make a better decision, communicate more clearly, or intervene sooner. FLAG’s public work already reflects this emphasis on KPIs, performance tracking, and decision support in both development services and capital programs.

We build dashboards that do more than display information. We build dashboards that help people manage reality.

We Look At

Application, permit, and review volume to help leaders manage workload and staffing
Review and approval timelines over time to measure performance and identify where processes can improve
Rework and repeat submissions to highlight where additional training or clearer guidance may be needed
Budget versus actual spending to track financial health and use of public funds
Capital project timelines to understand what’s on track and where delays are emerging

Let’s Build Visibility That Works

If your team is making decisions without clear, trusted data, we can help.

We’ll build a system that gives you visibility and the ability to act on it.